About Special Moment
History
Special Moment began in 2005, crafting personalised calendars for friends and family. Due to their popularity and frequent gifting, demand grew, leading us to establish a dedicated website. Since then, we've expanded our range to include a variety of personalised gifts, selling thousands since our inception. In 2012, we completely revamped our website to better serve our customers' evolving needs.
We are committed to enhancing your shopping experience and value all feedback. Our continuous pursuit of innovation keeps our offerings fresh and exciting.
Based in York, Special Moment is a proud family-run business, deeply rooted in our community.
Delivery
For information on delivery please see delivery.
Payment security
Credit/debit card transactions are placed securely using Paypal or Elavon. Some of the ways we ensure your shopping experience is a safe and secure one:
- 256 bit encrytion on our entire website, SSL provided by comodo.com
- We never store your credit/debit card details
- Payments are securely processed by industry leader Elavon using 256-bit SSL encryption, or by PayPal
- Your data is secure with us, and we will never share your data with a 3rd party
Returns, refunds and cancellations
See
here for more information.
Reaching us
We can be contacted via phone, email or post. See
contact for all details regarding this.
Privacy policy
Maintaining the privacy and security of our customer's information is our highest priority. Find our privacy policy here.